Privacy Policy

Last Updated: 26/11/25

Nyra Nutri Foods LLP (“Company”, “we”, “our”, “us”) operates the website nyrafoods.com (“Website”).

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and what rights you have.

By using our Website, you agree to the practices described in this Privacy Policy.

1. About Us

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information when you interact with our website, including:

• Contact Forms: Name, email address, phone number
• Account Registration: Mobile number or email address (via OTP login)
• Newsletter Signup: Email address

2.2 Payment Information

For purchases made on our Website, payments are processed securely through PhonePe.

We do not store credit/debit card details on our servers.

2.3 Automatically Collected Data

When you visit our Website, we may automatically collect:

• Cookies and similar technologies
• Device and browser information
• IP address
• Usage data (pages visited, time spent, etc.)

We use this information for analytics and to improve site functionality.

3. How We Use Your Information

We use the collected information for the following purposes:

• Customer Support: Responding to queries and resolving issues
• Order Processing: Managing and fulfilling orders
• User Account Management: Login, account access, and authentication
• Marketing Emails: Only if you subscribed to our newsletter
• Analytics: Understanding website usage and improving user experience
• Operational Purposes: Running and maintaining the Website

4. Sharing Your Information

We may share your information with trusted third parties as necessary:

• Website Hosting Provider: Hostinger
• Email Service: Gmail
• Payment Processing: PhonePe
• Analytics/Advertising Platforms: None currently, but may be added in future

We do not sell or rent your personal information to any third party.

5. Cookies

Our Website uses cookies to:

• Improve website performance
• Remember your preferences
• Analyze usage patterns

You can control or delete cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Improve our Website

7. Data Security

We take reasonable and appropriate security measures to protect your personal information, including secure hosting, encrypted connections (HTTPS), and restricted access.

However, no method of transmission over the internet is completely secure.

8. User Rights (General Rights)

Users have the right to:

• Access the personal data we hold
• Request corrections or updates
• Request deletion of their account or data (where legally permissible)
• Opt out of marketing emails at any time
• Withdraw consent (where applicable)

To exercise your rights, email us at: [insert business email]

9. Children’s Privacy

Our Website is not specifically directed at children; however, we do not knowingly collect any data from individuals under the age of 18.

10. E-Commerce

Since our Website includes online shopping, we collect and process user information for:

• Order placement
• Payment processing
• Delivery management
• Customer communication

11. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of these external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at: